Mylne Bridge House Guest House

Brookside

Lake Road

Windermere

Cumbria

UK

LA23 2BX

Tel.+44 (0)15394 43314

Web site by Graham Hanson

Windermere B&B Guest House

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Frequently Asked Questions

What is the difference between a 4 star hotel and a 4 star B&B guest house and what does silver award mean?

Do you have proper car parking?

Do you have a manager and staff?

Why do you not accommodate children under 5 years of age?

Can we squeeze an extra person in our room or have a child sleep with us in our double room?

Do you do evening meals?

Why do only some rooms have wireless internet access?

Do I need to bring towels?

I have allergies to house dust, pets and some foods. Will I be ok?

I am not completely fit and able can you accommodate me?

What time is breakfast served?

Do i have to have breakfast?

What hours may I stay in my room?

Why am I having difficulty making an on-line booking?

Why have you not replied to my email?

Why have you not answered my phone call?

Can I make a reservation for just one or two nights?

What information do you need from me to make a reservation?

Do you take large group and / or single sex bookings?

Why can I not use my Maestro card to make a reservation?

General:

Bookings & Reservations:

Payment & Cancellation:

How do I know my card details are safe when I give them to you?

Will you take payment from my card in advance?

What if I have to cancel all or part of my reservation?

Why is there a 3% charge for credit card payments?

Arrival & Departure:

What time can I arrive and check-in?

What time do I have to leave?

I have a train or bus to catch later on my departure day, can I leave my bags?